Question 1

What types of pearls do you offer?

Accepted Answer

We offer a wide variety of pearls, including Freshwater, Tahitian Black Pearls, South Sea Gold Pearls, and Baroque Pearls. Each type has its unique charm, color, and luster, giving you endless options to choose from.

Question 2

How can I tell if your pearls are real?

Accepted Answer

All our pearls are 100% authentic and ethically sourced. We provide detailed descriptions for each piece, so you can shop with confidence knowing you’re purchasing genuine pearls.

Question 3

What makes Baroque pearls special?

Accepted Answer

Baroque pearls are unique due to their irregular, organic shapes. Each piece is one-of-a-kind, offering an artistic and bold style that sets it apart from traditional round pearls.

Question 4

How do I care for my pearl jewelry?

Accepted Answer

Avoid exposing your pearls to harsh chemicals, perfumes, and cosmetics.
Clean your pearls gently with a soft, damp cloth after each wear.
Store them separately in a soft pouch to prevent scratches and damage.

Question 5

What is your return and exchange policy?

Accepted Answer

We offer a 30-day return or exchange policy. Items must be returned in their original condition and packaging. Please contact us to initiate a return or exchange. Please note that certain items such as earrings are not eligible for return due to hygiene requirements.

Question 6

Do you offer gift packaging?

Accepted Answer

Yes! We offer premium boxing and wrapping to make your pearl jewelry purchase even more special.

Question 7

How long does shipping take?

Accepted Answer

Shipping times vary depending on your location. Once your order is placed, you’ll receive a confirmation email with an estimated delivery date and tracking information. Orders shipped within the UK will take 3-5 working days.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, PayPal, and other secure payment methods. Detailed payment options are available during checkout.

Question 9

What types of pearl jewellery do you offer in your store?

Accepted Answer

In our store, we offer a wide range of pearl jewellery including pearl necklaces, earrings, bracelets, and rings. Each piece is carefully crafted to showcase the beauty of pearls.

Frequently asked questions